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Measuring culturally safe care through the patient experience surveys
Two documents describing the process followed by the Commission to identify key concepts and develop questions to measure patient experience of culturally safe care in the New Zealand patient experience surveys.
- National patient experience survey: Results for patients treated in February 2018
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Patient experience survey questions – December 2013
The initial set of 40 questions has been cognitively tested by patients from four district health boards (DHBs) to validate them for New Zealand use, and revised down to 20 questions.
- National patient experience survey: Results for patients treated in November 2015
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National patient experience survey: Results for patients treated in November 2016
National patient experience survey: Results for patients treated in November 2016
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Quality and safety markers – enabling equity monitoring: Privacy impact assessment report
This privacy impact assessment aims to help us better monitor health equity as a key aspect of quality.
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Development of patient experience indicators for New Zealand
KPMG has developed a report on the development of patient experience indicators for New Zealand for the Commission.
- National patient experience survey: Results for patients treated in November 2018
- National patient experience survey: Results for patients treated in May 2016
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New Zealand home and community support services experience survey questionnaire
This document is a copy of the home and community support services experience survey questionnaire.