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Bula Sautu – A window on quality 2021: Pacific health in the year of COVID-19
The latest in our ongoing Window on Quality series focuses on health for Pacific peoples, from maternity to end of life, using a life-course approach, and includes expert perspectives on how the health system is performing for Pacific peoples.
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Summary: Bula Sautu – A window on quality 2021: Pacific health in the year of COVID-19
A summary of the latest report in our Window on Quality series which focuses on health for pacific peoples, from maternity to end of life using a life-course approach.
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A window on quality 2024: Turbulence, quality and the future
Window 2024
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Executive summary: A window on quality 2022 (Part 2)
In this report, we use perspectives from respondents in the health and disability sector and hard data to continue important lines of enquiry we began in A window on quality 2021: COVID-19 and its impacts on our broader health system (Part 1).
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Executive summary: A window on quality 2021 (Part 1)
This year’s A window on quality 2021 explores the secondary impacts of our response on selected aspects of the functioning of our health system so we can learn from that experience and shape resilient system responses in the future.
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A Window on Disability
This report brings together community insights and large scale data to show how disabled people experience the health system in New Zealand, revealing significant inequities and opportunities for improvement.
- Home and Community Support Services experience survey: National results 2025
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Adult primary care patient experience survey: General practice guide to getting started
A guide for general practices about getting started with the adult primary care patient experience survey.
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A window on the quality of Aotearoa New Zealand's health care 2019 – a view on Māori health equity
In our ongoing Window series, this report focuses on Māori health equity, but also draws on thinking and ideas from both the broader fields of health equity and Māori health advancement throughout.
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The health care experience of disabled people during COVID-19: Summary of findings from the COVID-19 patient experience survey
The Health Quality & Safety Commission runs two national surveys every three months to gather information about how people experience health care in Aotearoa New Zealand hospitals and in primary care (going to the doctor or pharmacy).