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Evaluation of the patient deterioration programme | Formative feedback summary report on Kōrero mai cohort two
This brief formative summary on Kōrero mai gives an overview of Synergia's engagement with cohort two of the patient deterioration programme workstream: the patient, family and whānau escalation system.
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Patient, family and whānau escalation: Kōrero mai projects – what we know so far
Case study from the three test sites exploring the complexity of communication relating to escalation.
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Infection prevention and control (IPC) walk rounds: Toolkit and implementation guide
This resource is designed to help hospital staff plan and engage executive and senior leaders in IPC walk rounds, capture issues and suggestions, and develop and implement improvements.
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Courtenay and Demar, their story
Courtenay Mihinui shares the story of her journey through the health system with her daughter Demar.
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Vital signs chart with New Zealand early warning score
Interactive version of a vital signs chart which includes the New Zealand early warning score.
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Busting myths about patient, family and whānau escalation
There are many myths surrounding patient, family and whānau escalation of care. This factsheet outlines the common myths and explains where you can find further information about them.
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Top tips for a successful co-design project
Between July 2017 and June 2018, we worked with Ko Awatea’s Dr Lynne Maher and the four Kōrero mai lead sites to co-design patient, family and whānau escalation of care processes.
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Infographic: Recognition and response systems save lives
This infographic from the Health Quality & Safety Commission's patient deterioration programme provides information about recognition and response systems.
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Factsheet: Patient deterioration and supplemental oxygen
This factsheet from the Health Quality & Safety Commission's patient deterioration programme provides guidance to clinicians on modifying the New Zealand early warning score trigger for patients receiving supplemental oxygen.
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New Zealand patient experience survey programme refresh 2019/20
This document describes the process the Health Quality & Safety Commission (the Commission) and its contracted provider, Ipsos, undertook in 2019/20 to review and refresh the New Zealand patient experience survey programme.