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Bula Sautu – A window on quality 2021: Pacific health in the year of COVID-19
The latest in our ongoing Window on Quality series focuses on health for Pacific peoples, from maternity to end of life, using a life-course approach, and includes expert perspectives on how the health system is performing for Pacific peoples.
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Consumer and whānau engagement case studies
These case studies are examples of how health organisations and community groups are putting the Code of expectations into practice to strengthen consumer engagement.
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Code of expectations for health entities’ engagement with consumers and whānau
Consumer and whānau engagement remains an important part of improving health services in New Zealand. Health entities should engage with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.
- Links to consumer engagement centres
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Māori hub
This content provides various forms of consumer, whānau and community-focused health information, knowledge and resources with a te ao Māori perspective for all users of the health system.
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Pacific hub
This content provides various forms of consumer, whānau and community-focused health information, knowledge and resources with different Pacific perspectives for all users of the health system.
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Frailty care guides (2023 edition)
As New Zealands’s aged population increases, the recognition and treatment of frailty has become crucial to all health care environments. Frailty is a recognised clinical syndrome that requires specialised assessment and interventions.
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Communicating effectively with older people and their whānau/family
The Communicating effectively with older people and their whānau/family | Kia kōrerorero pai ki ngā kaumātua me ō rātou whānau part of the Frailty care guides 2023.
- Frailty (Frailty care guides 2023)
- Guide for health professionals caring for kaumātua (Frailty care guides 2023)