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Consumers share why they got involved in the consumer health forum Aotearoa
A forum for consumers and whānau to have a voice at every level of the health system.
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Why you should join the consumer health forum Aotearoa
A forum for consumers and whānau to have a voice at every level of the health system. Your voices. Your health. Join the consumer health forum Aotearoa.
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ABI and Active+ case study: Improving access to community rehabilitation after traumatic brain injury
A case study from ABI and Active+ about improving access to community rehabilitation after traumatic brain injury.
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From PES to PDSA – Workbook: Using adult primary care patient experience survey data for quality improvement
From PES to PDSA – Workbook: Using adult primary care patient experience survey data for quality improvement.
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Code of expectations for health entities’ engagement with consumers and whānau
The code of expectations for health entities’ engagement with consumers and whānau sets the expectations for how health entities must work with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.
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Position paper on the transparency of information related to health care interventions
The Commission has reviewed the evidence surrounding publication of outcomes data such as rates of surgical mortality and other complications.
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Final report: Review of the national mortality review function
In September 2021, Francis Health was commissioned by the Health Quality & Safety Commission to undertake an independent review that looked at the ‘first principles’ of mortality review as a function.
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Information to help answer patient questions about the patient experience surveys
The information in these documents will help you answer questions from patients about the patient experience surveys.
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Case study: Introduction of the ACC early cover process to allocate an ACC case manager prior to discharge
A case study from Te Whatu Ora Te Tai Tokerau about introducing an ACC early cover process to enable ACC to allocate a case manager earlier, following traumatic brain injury.
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Executive summary: A window on quality 2022 (Part 2)
In this report, we use perspectives from respondents in the health and disability sector and hard data to continue important lines of enquiry we began in A window on quality 2021: COVID-19 and its impacts on our broader health system (Part 1).