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- Te Kāhui Mahi Ngātahi | Consumer Advisory Group terms of reference
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Adverse events exception reporting
These documents summarise adverse event exception reporting for the 2020/21 and 2021/22 financial years.
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Frontline Ownership workshop with Dr Michael Gardam (videos)
Seven videos discuss different techniques to tackling hand hygiene problems and other challenging issues.
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Mary’s story – when things go wrong after discharge
Mary (not her real name) shares a close call with a healthcare-associated infection.
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Beth’s story – the dangers with invasive medical devices
Beth shares her personal story of developing a healthcare-associated infection caused by a medical device to highlight the impact these infections can have on patients and their whānau.
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Jane’s story – the unseen impact of developing an infection after surgery
Jane (not her real name) shares her personal story of developing a healthcare-associated infection to highlight the impact of these on patients and their whānau.
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Patient experience survey core question handbook
This handbook explains the purpose of the patient experience survey core question set and how it fits within the national survey questionnaires. It also outlines some issues to consider when using the set in your own local data collection activities.
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Position paper: Responding to adults at risk who need care and support and who are experiencing family violence
A position paper which provides an overview of the issues associated with (mis)identifying adults at risk who need care and support and who are experiencing family violence.
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Naming of Ngā Pou Arawhenua
Matua Witi Ashby gifted the name Ngā Pou Arawhenua to the Māori caucus of the mortality review committees.
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Ngā Taero a Kupe: Whānau Māori experiences of in-hospital adverse events
A report based on the information gathered during a research project of whānau Māori experiences of in-hospital adverse events.