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Gillian Robb talks about the IHI Global Trigger Tool
The Global Trigger Tool (GTT) is a methodology developed by the Institute for Healthcare Improvement to identify patient harm that occurs in health care organisations.
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Serious and Sentinel Events in New Zealand Hospitals 2008–2009
In this year three in 10,000 admissions to DHBs involved a potentially preventable serious or sentinel event. Of these 39 percent were a result of a clinical mismanagement problem
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Serious and Sentinel Events in New Zealand Hospitals 2007–2008
Serious and Sentinel Events in New Zealand Hospitals 2007–2008.
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Serious and Sentinel Events in New Zealand Hospitals 2006–2007
Commentary on serious and sentinel events reported by District Health Boards in 2006–2007.
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Summary report | Ngā Poutama consumer, family and whānau experience survey
A summary of the national results from the Ngā Poutama consumer, family and whānau experience survey.
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Family violence experts in the criminal court: the need to fill the void
This paper contains information about family violence experts in the criminal court. It was recently published in the journal of Psychiatry, Psychology and Law.
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Appendix to article titled 'Social Entrapment: A Realistic Understanding of the Criminal Offending of Primary Victims of Intimate Partner Violence'
This appendix seeks to support the construction of a defence for a primary victim of intimate partner violence who have themselves been charged with a criminal offence. It should be read in conjunction with the article published in NZ Law Review.
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Factsheet: Patient deterioration and supplemental oxygen
This factsheet from the Health Quality & Safety Commission's patient deterioration programme provides guidance to clinicians on modifying the New Zealand early warning score trigger for patients receiving supplemental oxygen.
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New Zealand patient experience survey programme refresh 2019/20
This document describes the process the Health Quality & Safety Commission (the Commission) and its contracted provider, Ipsos, undertook in 2019/20 to review and refresh the New Zealand patient experience survey programme.
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Measuring culturally safe care through the patient experience surveys
Two documents describing the process followed by the Commission to identify key concepts and develop questions to measure patient experience of culturally safe care in the New Zealand patient experience surveys.