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Adult hospital patient experience surveys (inpatient and outpatient)
Our national adult hospital patient experience surveys collect and measure patient feedback on health care for quality improvement.
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Patient-reported measures
Patient-reported measures capture feedback about health-related experiences and outcomes. This feedback helps drive quality improvement to deliver better care and mitigate inequity across all levels of the health system.
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Atlas of Healthcare Variation
The Atlas of Healthcare Variation highlights demographic and regional variation in the health conditions and health care that people receive in New Zealand.
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Learning from harm education
The Learning from harm education programme educates participants how to review health care harm, understand work that supports healing and create quality improvement actions to reduce the risk of harm.
- Open communication
- System learning
- Consumer and whānau participation
- Culturally responsive practice
- Equity
- Restorative practice and hohou te rongo