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Always Report and Review list 2021–22
The Always Report and Review list is a subset of adverse events that health providers should report and review in the same way as SAC 1 and 2 rated events, irrespective of whether or not there was harm to the consumer.
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Mental health and addiction severity assessment code (SAC) examples 2024
Mental health and addiction Severity Assessment Code (SAC) examples for adverse event reporting.
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Annual Report 2020/21
Read our Annual Report 2020/21 | Pūrongo ā-tau 2020/21 here.
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Using the Health Quality & Safety Commission Surgical Site Infection investigation tool – a summary of practice points from Dr Arthur Morris, clinical lead, Health Quality & Safety Commission
The following points summarise the information Dr Arthur Morris provided during his webinar presentation on 7 December 2021 and include the rationale for collecting specific data.
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Three steps to meeting health literacy needs
Our guide for health care professionals provides a process for you to follow with every person in every health care discussion.
- Preventing falls in hospitals (full length, 13mins 30sec)
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Preventing falls in hospitals (summary, 7min 50sec)
This is a short summary version (7min 50 sec) of the video on preventing falls in hospitals.
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Let’s plan for your next health care visit
This resource is to help you plan your next health care visit. Planning and asking questions will help you understand more about your health and treatment for an illness or injury.
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Let’s plan to leave hospital
Hospital staff want you to leave feeling well informed and with answers to any questions you may have. This sheet will help.
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Whānau Māori experiences of major trauma care and rehabilitation
Download the full report, executive summary, two resources for clinicians (‘Whakawhanaungatanga with whānau Māori who experience trauma events’ (PDF) and ‘Supporting whānau Māori who experience trauma events’ (MS Word)) or read a brief summary.