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  • Home and community support services experience survey
    General page

    The national home and community support services experience survey collects and measures feedback about people’s experiences of their home and community support services for quality improvement.

  • Been invited to take part?
    General page

    This page is for anyone who has received an invitation to take part in one of our patient experience surveys. Patient feedback can shape the health system and the future of health care. Your views are important to us.

  • Adult hospital inpatient experience survey – have your say
    General page

    We want to know about your experiences during your recent stay in hospital. Your valuable feedback will be used to help improve the quality of care and patient safety.

  • Adult hospital outpatient experience survey – have your say
    General page

    We want to know about your experiences during your recent hospital outpatient clinic appointment. Your valuable feedback will be used to help improve the quality of care, patient safety and access to health services.

  • Survey information and methodology
    General page

    This page contains information about our patient experience surveys, including their development, methodology and review.

  • Survey resources for health care staff
    General page

    This page contains background information and links to resources for health care staff to support participation in the patient experience surveys.

  • Survey resources for home and community support services staff
    General page

    This page has information and links to resources for staff, to support participation in the national home and community support services experience survey.

  • Ordering hospital and primary care patient experience survey resources
    General page

    Copies of our hospital and primary care patient experience survey flyers and posters can be ordered for your practice or health care facility free of charge. Fill in the form on this page and we will send out your requested quantities.

  • Using survey data for quality improvement
    General page

    Use patient experience survey data to improve care. Access tools and guides to support quality improvement and co-designed service changes.

  • Publications
    General page

    This page contains links to reports, journal articles and other publications related to the patient experience surveys.