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Patient, family and whānau escalation process case for change
The case for change for a patient, family and whānau escalation process which forms part of the Health Quality & Safety Commission's patient deterioration programme.
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New Zealand early warning score vital sign chart user guide
The purpose of this user guide is to provide information about the logistical and clinical considerations for using the national New Zealand early warning score vital sign chart.
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Patient experience surveys: flyer/poster for patients
These documents can be used as a flyer or poster for patients to promote the patient experience survey in hospitals, PHOs and general practices. They are available in a range of languages.
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Patient deterioration preparation and implementation guide
This is a guide to preparing and implementing a recognition and response system, for recognising and responding to patient deterioration.
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National patient experience survey: Results for patients treated in November 2019
Results of the national inpatient experience survey for patients treated in November 2019.
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Patient deterioration escalation sticker
This A6 sticker can be used to notify activation of the early warning score pathway.
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National vital sign chart audit form
New Zealand early warning score and national vital sign chart audit form.
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Adult hospital patient experience survey: What have we learned from 5 years’ results?
This report sets out major themes from the results of the adult hospital patient experience survey since its inception in 2014. It covers how responses have changed over that time, and the variation in responses between different groups.
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Second annual update on increasing transparency in New Zealand health care
This is the second annual update as required by the Ombudsman from the Ministry of Health and the Health Quality & Safety Commission (the Commission) on the sector’s progress towards increasing transparency of health data in New Zealand by June 2021.
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Third annual update on increasing transparency in New Zealand health care
This is the third annual update as required by the Ombudsman from the Ministry of Health and the Health Quality & Safety Commission (the Commission) on the sector’s progress towards increasing transparency of health data in New Zealand by June 2021.