Displaying 671 - 680 of 1050 results
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Helen McKernan discusses mother's hospital treatment
Helen McKernan talks about her mother’s death, following a hospital medication error. Helen's mother was given the wrong medication for four days because of a chart mix up and inadequate checking.
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Policy and practice in the use of root cause analysis to investigate clinical adverse events: mind the gap
This paper (Social Science and Medicine 73 (2011) 217-225) examines the challenges of investigating clinical incidents through the use of Root Cause Analysis.
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Peripheral intravenous catheter infographics
Downloadable A3 and A4 versions of the peripheral intravenous catheter (PIVC) infographics.
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Measures Library
Health sectors rely on data to improve quality. Our Measures Library provides technical documents and summaries, management and case documents, plus links to other resources like the Atlas of Healthcare Variation.
- Links to consumer engagement centres
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Olivia and Karen: The importance of midwives
When Olivia and Karen found a midwife who specialised in supporting rainbow families they said, ‘Sign us up’. The two mothers share the importance of inclusive language and of both parents being included in the whole pregnancy and birth experience.
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Looking after Māori in hospital
This video, part of a series, is of Māori whānau telling their stories about engaging with health care services.
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Alwena & Jim's story: Improving communication around cancer diagnosis
Alwena was diagnosed with stage 4 peritoneal cancer. In this video, her husband Jim (a health care professional) shares the story of Alwena's diagnosis and their whānau's experience within the health system.
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Petala's story: The importance of meeting cultural needs for Pacific Island families
Petala was anxious when she found out she was pregnant. She wanted a Pacific Island midwife as she says coming from a Samoan family she thrives on community. Petala talks about the need for education around pregnancy and sex in the Pacific community.
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Health literacy
Health literacy is the foundation for consumer and whānau engagement. Health literacy is being able to obtain, understand and use basic health information to navigate health services and make appropriate health decisions.