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Executive summary: A window on quality 2021 (Part 1)
This year’s A window on quality 2021 explores the secondary impacts of our response on selected aspects of the functioning of our health system so we can learn from that experience and shape resilient system responses in the future.
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New Zealand adult hospital inpatient experience survey questionnaire
This document is a copy of the online adult hospital inpatient experience survey questionnaire.
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Mental health and addiction severity assessment code (SAC) examples 2024
Mental health and addiction Severity Assessment Code (SAC) examples for adverse event reporting.
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Annual Report 2020/21
Read our Annual Report 2020/21 | Pūrongo ā-tau 2020/21 here.
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Three steps to meeting health literacy needs
Our guide for health care professionals provides a process for you to follow with every person in every health care discussion.
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Let’s plan for your next health care visit
This resource is to help you plan your next health care visit. Planning and asking questions will help you understand more about your health and treatment for an illness or injury.
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Let’s plan to leave hospital
Hospital staff want you to leave feeling well informed and with answers to any questions you may have. This sheet will help.
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Whānau Māori experiences of major trauma care and rehabilitation
Download the full report, executive summary, two resources for clinicians (‘Whakawhanaungatanga with whānau Māori who experience trauma events’ (PDF) and ‘Supporting whānau Māori who experience trauma events’ (MS Word)) or read a brief summary.
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Statement of Performance Expectations 2019/20
The Health Quality & Safety Commission's Statement of Performance Expectation for the period 1 July 2019 to 30 June 2020.
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Statement of Performance Expectations 2020/21
The Health Quality & Safety Commission's Statement of Performance Expectation for the period 1 July 2020 to 30 June 2021.