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Second annual update on increasing transparency in New Zealand health care
This is the second annual update as required by the Ombudsman from the Ministry of Health and the Health Quality & Safety Commission (the Commission) on the sector’s progress towards increasing transparency of health data in New Zealand by June 2021.
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Third annual update on increasing transparency in New Zealand health care
This is the third annual update as required by the Ombudsman from the Ministry of Health and the Health Quality & Safety Commission (the Commission) on the sector’s progress towards increasing transparency of health data in New Zealand by June 2021.
- About the primary care programme
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Patient-reported outcomes
Patient-reported outcome measures collect and measure feedback about aspects of a patient’s own health and wellbeing.
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New Zealand home and community support services experience survey questionnaire
This document is a copy of the home and community support services experience survey questionnaire.
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Patient deterioration rapid response call sticker
This A6 sticker can be used to identify patients who have had a rapid response activation.
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Using lived experience to improve health services
This page has information, resources and practical advice about using lived experience to improve health services, to support implementation of the code of expectations for health entities' engagement with consumers and whānau.
- Education
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Healing, learning and improving from harm
To improve consumer and health care worker safety by supporting health and disability service providers to report, heal, learn and improve after the harm has occurred.
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Co-designing a patient, family and whānau escalation of care process factsheet for patients, family and whānau (consumers)
The Commission has developed a new co-design resource: a factsheet for hospitals to give to consumers who are considering joining the Kōrero mai/Talk to me co-design team. This was originally published in June 2017 and was updated in October 2020.