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- Walking in another’s shoes
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Actively listening for patient safety
This video talks about the importance of actively listening for patient safety – ensuring all viewpoints are heard and that mistakes are avoided.
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Video: Communicating with Māori in a health setting
Lana Bartlett describes her family's experiences communicating with health care staff during her father's stay in hospital.
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Speaking up for patient safety
This video talks about the importance of speaking up for patient safety – being vocal is necessary because many times, patients can't speak for themselves.
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Cardiac surgery implementation manual
Guide for providers implementing and delivering a national Surgical Site Infection Improvement Programme in New Zealand
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Learning and education modules on understanding bias in health care
Three learning and education modules about understanding bias in health care, developed for Wiki Haumaru Tūroro | Patient Safety Week 2019.
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Winning posters from the 2018 antibiotic awareness poster competition
Copies of the winning entries from the 2018 antibiotic awareness poster competition.
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Maternal morbidity review toolkit for maternity services
This document and attachments form the Te Tāhū Hauora Health Quality & Safety Commission's maternal morbidity review toolkit.
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Video: Post-mortem for babies in Aotearoa NZ
Information for parents, family and whānau about post-mortem for babies in New Zealand.
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Webinar recording 'Beyond the tickbox' with Dr William Berry
Recording of the 'Beyond the tickbox' webinar with Dr William Berry, held on Friday 11 July 2014.