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Harm (adverse) event submission portal
Use this portal to report and manage harm (adverse) events, as part of the Healing, Learning and Improving from Harm policy. You can complete Part A and Part B sections, edit and review, and download your data.
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Using lived experience to improve health services
This page has information, resources and practical advice about using lived experience to improve health services, to support implementation of the code of expectations for health entities' engagement with consumers and whānau.
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What is the code of expectations and are we achieving what’s required?
Discover why partnering with consumers is essential for effective collaboration, as explained by Mary Schnackenberg, a disability advocate and consumer, in this insightful interview.
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Investment case for the deteriorating patient
This investment case for a quality improvement programme to reduce harm caused by clinical deterioration was prepared for the Health Quality & Safety Commission by Sapere Research group.
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The deteriorating adult patient: evidence summary
This is an evidence summary of three potential interventions relating to the deteriorating adult patient.
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The path of making things right
Trauma services, community rehabilitation and kaupapa Māori providers are taking part in a quality improvement project focused on strengthening post-acute rehabilitation and support for patients (tūroro) with major trauma.
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The first 12 months of ‘light’ reporting for the orthopaedic surgical site infection improvement programme
This poster summarises the first twelve months of national reporting for the light orthopaedic surgical site infection improvement programme.
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Te Whatu Ora Counties Manukau case study: Improving the accuracy of post-traumatic amnesia assessments
Te Whatu Ora Counties Manukau has long had a process in place to screen for post-traumatic amnesia following suspected traumatic brain injury. However, inaccuracies in the way the assessments were performed increased the risk of missing diagnoses.
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Te Whatu Ora Te Toka Tumai Auckland case study: Improving the discharge pathway for people hospitalised with traumatic brain injury
A case study from Te Whatu Ora Te Toka Tumai Auckland, who improved the discharge pathway for people hospitalised with traumatic brain injury.