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Te Pū rauemi KOWHEORI-19 COVID-19 resource hub

Support for people working in health during the COVID-19 pandemic. Find information about how you can support yourselves and others, including consumers, teams and colleagues which complements and aligns with Ministry of Health resources.

Kia āta kōwhiri Choosing Wisely

The Choosing Wisely campaign seeks to reduce harm from unnecessary and low-value tests and treatment.

Kōrero mai project teams need to understand the experience of patients, family and whānau who are concerned and the experience of responding staff. By using a co-design approach for Kōrero mai, hospitals can look at a problem from many perspectives.

The ‘Capture’ stage gathers information on the experiences of people who deliver and receive care. This helps identify the challenges and opportunities for improving patient, family and whānau escalation of care processes.

This stage focuses on capturing the voices of consumers, staff and the organisation. Here we give examples of how these voices have been captured.


Published: 21 Oct 2021 Modified: 13 Nov 2021