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Welcome to Ō Mātou Reo: Our Voices 2025
All the information you need to enjoy the day.
- Delirium (Frailty care guides 2023)
- Syncope and collapse (Frailty care guides 2023)
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Patients' experience of using hospital services: An analysis of trends in inpatient surveys in NHS acute trusts in England, 2005–13
This report from The King's Fund provides an analysis of trends in inpatient surveys in NHS acute trusts in England from 2005–13.
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Self-review report based on the Performance Improvement Framework
In 2019, the Health Quality & Safety Commission completed a self-review, based on the State Services Commission’s Performance Improvement Framework (PIF).
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Tip sheet: preparing elevator pitches
An elevator pitch is a short narrative about your project that can be used in a couple of different ways: to engage people to contribute to the improvement project and as a tool for socialising and promoting work through face-to-face interactions...
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Survey resources for health care staff
This page contains background information and links to resources for health care staff to support participation in the patient experience surveys.
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Consumer and whānau engagement quality and safety marker
A framework to measure what successful consumer, whānau and community engagement looks like and how it improves the quality and safety of services.
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Maternal morbidity review toolkit: Local review process map (A3)
The local review process map is part of the maternal morbidity review toolkit for maternity services.
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Maternal morbidity review toolkit: Example of a trigger list
The example of a trigger list is part of the maternal morbidity review toolkit for maternity services.