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Te Pū rauemi KOWHEORI-19 COVID-19 resource hub

Support for people working in health during the COVID-19 pandemic. Find information about how you can support yourselves and others, including consumers, teams and colleagues which complements and aligns with Ministry of Health resources.

Kia āta kōwhiri Choosing Wisely

The Choosing Wisely campaign seeks to reduce harm from unnecessary and low-value tests and treatment.

Patient feedback can shape the health system and the future of health care. Patient experience surveys are designed to find out what went well and what can be improved about patients’ experiences and outcomes of health care in Aotearoa New Zealand. Survey data can highlight opportunities for quality improvement.

The national patient experience surveys are run every 3 months (4 times per year). Each survey round is open for 3–4 weeks to give the people invited to take part plenty of time to provide feedback.

For quick access to the reporting portal, click here

Patient experience surveys overview for health care staff

How does this sit with the code of expectations, standards and accreditation?

How to get started if you are new to the primary care patient experience surveys

Tools to help you review patient comments

Last updated: 27th October, 2023