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• National patient experience survey: Results for patients treated in February 2019
  Resource | Published: 1 Feb 2022
  Patient experience Health Quality Intelligence
• National patient experience survey: Results for patients treated in May 2019
  Resource | Published: 1 Feb 2022
  Patient experience Health Quality Intelligence
• Second annual update on increasing transparency in New Zealand health care
  Resource | Published: 19 Nov 2021

  This is the second annual update as required by the Ombudsman from the Ministry of Health and the Health Quality & Safety Commission (the Commission) on the sector’s progress towards increasing transparency of health data in New Zealand by June 2021.

  Health Quality Intelligence
• Third annual update on increasing transparency in New Zealand health care
  Resource | Published: 19 Nov 2021

  This is the third annual update as required by the Ombudsman from the Ministry of Health and the Health Quality & Safety Commission (the Commission) on the sector’s progress towards increasing transparency of health data in New Zealand by June 2021.

  Health Quality Intelligence
• First annual update on increasing transparency in New Zealand health care
  Resource | Published: 9 Dec 2021
• Systematic Review of Surgical Site Infections in Cardiac and Orthopaedic Surgery
  Resource | Published: 19 Nov 2021

  A report from the Royal Australasian College of Surgeons (commissioned by the Health Quality & Safety Commission).

  Infection prevention and control
• Alwena & Jim's story: Improving communication around cancer diagnosis
  Resource | Published: 23 Jun 2022

  Alwena was diagnosed with stage 4 peritoneal cancer. In this video, her husband Jim (a health care professional) shares the story of Alwena's diagnosis and their whānau's experience within the health system.

  Consumer
• Safe sleep videos from Northland DHB
  Resource | Published: 1 Jul 2022

  Northland District Health Board (DHB), in conjunction with the regional Child Health Network and Whakawhetu, has produced four television commercials promoting SUDI prevention with the acronym PEPE - Place, Eliminate, Position and Encourage.

  Mortality Review
• Amended questions on how patients access care
  Resource | Published: 5 Dec 2025

  There are amendments to the adult primary care patient experience survey questionnaire.

  Patient experience
• Zero seclusion measurement: A family of measures
  Resource | Published: 17 Nov 2021

  This document describes the 'family of measures' used in the Commission's mental health and addiction quality improvement programme.

  Zero seclusion