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Towards quality improvement at scale in the New Zealand primary care setting: Findings from consumer and health service engagement
This document, Towards quality improvement at scale in the New Zealand primary care setting, was commissioned to help us plan how to achieve quality improvement at scale in primary care.
- Surgery and risk in New Zealand
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Learning from health care harm: System safety report
This system safety report combines harm data and insights from multiple agencies to identify recurring themes, system learning opportunities and priorities for reducing avoidable harm across New Zealand's health system.
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Collective learning: Quality improvement in aged residential care
Early in 2019, the Health Quality & Safety Commission's aged residential care programme team identified four care homes in the Auckland region, to carry out small-scale improvement projects over three months.
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Patient deterioration preparation and implementation guide
This is a guide to preparing and implementing a recognition and response system, for recognising and responding to patient deterioration.
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Findings from the consumer health forum Aotearoa hui on 10 November 2022
This is a report from a hui for the consumer health forum Aotearoa at Te Papa, Te Whanganui-a-Tara Wellington on 10 November 2022.
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ARRC mini-collaborative evaluation report and case studies
This toolkit is designed to help health care staff undertake quality improvement, specifically those working in aged residential care (ARC).
- Severity Assessment Code (SAC) rating and process tools
- Medicine Reconciliation
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Patient story: Matthew Gunter
Matthew was 16 years old when he developed appendicitis. His mum, Heather, took him to the local emergency department and he had surgery that night to remove his appendix.