Collective learning: Quality improvement in aged residential care

Early in 2019, the Health Quality & Safety Commission's aged residential care programme team identified four care homes in the Auckland region, to carry out small-scale improvement projects over three months. 

The objective of this ‘expedition’ was to study the environment in which quality improvement needs to take place. It provided the opportunity to test and understand the challenges and opportunities for quality improvement across large and small, semi-rural and urban aged residential care homes. 

The insights and learning from this work will inform the future design and structure of the aged residential care programme. 

This work has been captured in a summary document which can be downloaded below.