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Patient stories
Patient stories to accompany the 10 Topics learning activities.
- Approach to breathlessness (dyspnoea) (Frailty care guides 2023)
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Infection Prevention and Control (IPC) programme transitioning to Health NZ
The IPC programme will be transitioning to Health NZ by 30 June 2025.
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Welcome to my home
The Health Quality & Safety Commission’s aged residential care (ARC) programme is pleased to share a collection of personal stories about what’s important to people and their families/whānau when entering ARC in Aotearoa New Zealand.
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Harm (adverse) event submission portal
Use this portal to report and manage harm (adverse) events, as part of the Healing, Learning and Improving from Harm policy. You can complete Part A and Part B sections, edit and review, and download your data.
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Escalation mapping tool
This mapping exercise will help you to develop your own local escalation pathway for recognition and response to patient deterioration.
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Circumstances surrounding drowning in those under 25 in New Zealand (1980-2002)
A report describing the epidemiology of drowning in 0-24 year olds in New Zealand to identify where appropriate interventions might decrease child and youth mortality.
- Urinary incontinence (Frailty care guides 2023)
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The health care experience of disabled people during COVID-19: Summary of findings from the COVID-19 patient experience survey
The Health Quality & Safety Commission runs two national surveys every three months to gather information about how people experience health care in Aotearoa New Zealand hospitals and in primary care (going to the doctor or pharmacy).
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Code of expectations for health entities’ engagement with consumers and whānau
Consumer and whānau engagement remains an important part of improving health services in New Zealand. Health entities should engage with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.