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Fourth annual update on increasing transparency in Aotearoa New Zealand health care
This is the fourth annual update as required by the Ombudsman from the Ministry of Health and the Health Quality & Safety Commission (the Commission) on the sector’s progress towards increasing transparency of health data in New Zealand by June 2021.
- Guideline for Staff working in Multiple Roles in Aged Residential Care Facilities
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The importance of consumers in Whakakotahi: primary care quality improvement (HUCHS consumers)
Consumers involved in Hutt Union & Community Health Services’ Whakakotahi quality improvement project talk about their experience and the Toiora exercise programme they developed.
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Position paper on the transparency of information related to health care interventions
The Commission has reviewed the evidence surrounding publication of outcomes data such as rates of surgical mortality and other complications.
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An ongoing duty to care: Responding to survivors of family violence homicide
This eighth report builds on the Family Violence Death Review Committee’s seventh report, which challenged us all, as a society, to reflect on and keep questioning how we demonstrate our care for one another.
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System safety
The way we think about safety in the health sector has changed over recent years. We are increasingly recognising the health care system is a complex system that constantly adapts to change.
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Three steps to meeting health literacy needs
Our guide for health care professionals provides a process for you to follow with every person in every health care discussion.
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Variation and improving services: case studies and key questions
The Health Quality & Safety Commission’s Atlas of Healthcare Variation (the Atlas) is a starting point for analysing variation in a local area, and for developing service improvement activities to address variation.
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Adult primary care patient experience survey: General practice guide to getting started
A guide for general practices about getting started with the adult primary care patient experience survey.
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New Zealand Health and Disability System Safety Strategy
Improving the quality and safety of care.