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- Care Guide for Health Care Assistants by topic
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Survey information and methodology
This page contains information about our patient experience surveys, including their development, methodology and review.
- Advance care planning | Te whakamahere tauwhiro whakamau (Frailty care guides 2023)
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Resilient health care
Resilient health care is defined as the capacity to adapt to challenges and changes at different system levels, to maintain high-quality care.
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Aged residential care
We support the aged residential care (ARC) sector through strong stakeholder relationships to build a culture of continuous learning and development and ultimately improve residents’ experience of care.
- Communication tools
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Home and community support services experience survey: National results 2024
This report presents national findings from the 2024 Home and community support services experience survey. The survey aim is to better understand how home and community support services are working for people and how they can be improved.
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Welcome to Ō Mātou Reo: Our Voices 2025
All the information you need to enjoy the day.
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Policy for consumer and whānau engagement, fees and reimbursement
Policy for paying consumers who are involved with Health Quality & Safety Commission work.
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Frailty care guides (2023 edition)
As New Zealands’s aged population increases, the recognition and treatment of frailty has become crucial to all health care environments. Frailty is a recognised clinical syndrome that requires specialised assessment and interventions.