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Presentations from the 2023 quality improvement scientific symposium
Presentations and posters from the Te Tāhū Hauora Health Quality & Safety Commission 2023 quality improvement scientific symposium.
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Publications
This page contains links to reports, journal articles and other publications related to the patient experience surveys.
- 2022/23 Health and disability sector harm (adverse) events infographic
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Teach back training toolkit (March 2014)
This toolkit, produced by Iowa Health, the Picker Institute, Des Moines University and Health Literacy Iowa, is to help all health care providers learn to use teach-back—every time it is indicated—to support patients and families throughout the...
- 2023/24 Health and disability sector harm (adverse) events infographic
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National survey supports quality improvement for home and community support services
The Home and Community Support Services (HCSS) experience survey results give important insights into what is working well and where improvements can be made
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Policy and practice in the use of root cause analysis to investigate clinical adverse events: mind the gap
This paper (Social Science and Medicine 73 (2011) 217-225) examines the challenges of investigating clinical incidents through the use of Root Cause Analysis.
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Bula Sautu – A window on quality 2021: Pacific health in the year of COVID-19 | Bula Sautu – He mata kounga 2021: Hauora Pasifika i te tau COVID-19
The latest in our ongoing Window on Quality series focuses on health for Pacific peoples, from maternity to end of life, using a life-course approach, and includes expert perspectives on how the health system is performing for Pacific peoples.
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OIA Responses
Proactively released responses to Official Information Act requests.
- Severity Assessment Code (SAC) rating and process tools