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Communications toolkit for the home and community support services experience survey
This toolkit is a guide on promoting the 2025 home and community support services experience survey to raise awareness and encourage people to take part.
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Home and community support services experience survey: Privacy impact assessment report
This report addresses the impact that the survey may have on individual privacy, and outlines steps taken to assess and minimise potential areas of risk along with compliance with the information privacy principles.
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Code of expectations for health entities’ engagement with consumers and whānau
Consumer and whānau engagement remains an important part of improving health services in New Zealand. Health entities should engage with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.
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Code of expectations for health entities’ engagement with consumers and whānau
The code of expectations for health entities’ engagement with consumers and whānau sets the expectations for how health entities must work with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.
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Reducing and eliminating seclusion in mental health inpatient services
This document is an evidence review for the Health Quality & Safety Commission about reducing and eliminating seclusion in mental health inpatient services.
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Mental health and addiction quality improvement programme evaluation 2023
An evaluation of the mental health and addiction quality improvement programme, undertaken by social research company Litmus in late 2023.
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National survey supports quality improvement for home and community support services
The Home and Community Support Services (HCSS) experience survey results give important insights into what is working well and where improvements can be made
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5 questions to ask about your medications – consumer safety poster
Consumer poster available in English and te reo Māori to help patients, caregivers, families and whānau talk about medication with their health care providers.
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Summary of Child and Youth Mortality Review Committee (CYMRC) reports
Mortality data reports for the Child and Youth Mortality Review Committee.
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Safe use of opioids data collection and reporting workbook (manual data capture)
Spreadsheet template for manual data capture, for the safe use of opioids data collection and reporting.