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Health literacy
Health literacy is being able to obtain, understand and use basic health information to navigate health services and make appropriate health decisions.
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Deterioration Early Warning System (DEWS)
The Deterioration Early Warning System (DEWS) supports aged residential care facilities to identify and respond to acute deterioration in people living in aged care.
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Adverse events exception reporting 2020/21: Thematic analysis involving always report and review events
This thematic analysis reviewed all wrong consumer and wrong site always review and report events, reported to Te Tāhū Hauora Health Quality & Safety Commission by district health boards between 1 July 2017 and 30 June 2021.
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He maungarongo ki ngā iwi: Envisioning a restorative health system in Aotearoa New Zealand
This framework supports the health and disability sector to mitigate and respond to health care harm in Aotearoa New Zealand.
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Penina's story — lead maternity care midwife
Penina has been a lead maternity care midwife for over 20 years. She says when a Pacific person comes to her, they expect she will understand how to best care for them without them having to spell it out.
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Guide to using the quality and safety markers dashboard
The national quality and safety marker report moved to a dashboard format in December 2020. This guide has been created to help people use and understand the QSM dashboard and its features.
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Health literacy
Health literacy is the foundation for consumer and whānau engagement. Health literacy is being able to obtain, understand and use basic health information to navigate health services and make appropriate health decisions.
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Aotearoa Patient Safety Day 2025
Aotearoa Patient Safety Day is a commitment to consumers and healthcare workers that our health services strive to provide the best and safest care possible, every time. This year we will be marking the day on Monday, 17 November.
- Healthy Futures (Pae Ora) Act 2022
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A window on the quality of Aotearoa New Zealand's health care 2019 – a view on Māori health equity
In our ongoing Window series, this report focuses on Māori health equity, but also draws on thinking and ideas from both the broader fields of health equity and Māori health advancement throughout.