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Home and community support services experience survey – have your say
We would like to hear about your experiences of home and community support services. Your valuable feedback will help improve the quality of these support services.
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A Window on Disability
This report brings together community insights and large scale data to show how disabled people experience the health system in New Zealand, revealing significant inequities and opportunities for improvement.
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Window on the quality of health care
A window on the quality of health care provides a snapshot of the quality of health care in New Zealand
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Special report on alcohol related deaths
Special Report: The involvement of alcohol consumption in the deaths of children and young people in New Zealand during the years 2005–2007
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Amended questions on how patients access care
There are amendments to the adult primary care patient experience survey questionnaire.
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A window on the quality of Aotearoa New Zealand's health care 2019 – a view on Māori health equity
In our ongoing Window series, this report focuses on Māori health equity, but also draws on thinking and ideas from both the broader fields of health equity and Māori health advancement throughout.
- Statement on accessibility and plain language
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Teach back training toolkit (March 2014)
This toolkit, produced by Iowa Health, the Picker Institute, Des Moines University and Health Literacy Iowa, is to help all health care providers learn to use teach-back—every time it is indicated—to support patients and families throughout the...
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Healing, learning and improving from harm
To improve consumer and health care worker safety by supporting health and disability service providers to report, heal, learn and improve after the harm has occurred.
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Jane’s story – the unseen impact of developing an infection after surgery
Jane (not her real name) shares her personal story of developing a healthcare-associated infection to highlight the impact of these on patients and their whānau.