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Health literacy
Health literacy is the foundation for consumer and whānau engagement. Health literacy is being able to obtain, understand and use basic health information to navigate health services and make appropriate health decisions.
- Enduring power of attorney (EPoA) | Mana mauroa ā-rōia (Frailty care guides 2023)
- Walking in another’s shoes
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Pānui/information for whānau/families about post-mortem examination (brochure)
This pānui is for whānau, families, parents, kaitiaki and caregivers who are trying to decide whether or not to consent to a post-mortem to be undertaken on their baby who has died during the perinatal period.
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National Mortality Review Committee
The National Mortality Review Committee He Mutunga Kore is the primary advisor to our board on mortality review.
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The health care experience of disabled people during COVID-19: Summary of findings from the COVID-19 patient experience survey
The Health Quality & Safety Commission runs two national surveys every three months to gather information about how people experience health care in Aotearoa New Zealand hospitals and in primary care (going to the doctor or pharmacy).
- National Medication Chart
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Pacific hub
This content provides various forms of consumer, whānau and community-focused health information, knowledge and resources with different Pacific perspectives for all users of the health system.
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Survey resources for home and community support services staff
This page has information and links to resources for staff, to support participation in the national home and community support services experience survey.
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Quality and Safety Markers
Quality and Safety Markers (QSMs) show whether key safety actions are being taken in health care and how they affect patient harm. They help us track processes and outcomes to understand good practice and where improvement is needed.