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• Home and community support services experience survey: National results 2024
  Resource | Published: 18 Jul 2025

  This report presents national findings from the 2024 Home and community support services experience survey. The survey aim is to better understand how home and community support services are working for people and how they can be improved.

  Patient experience
• Sixteenth Annual Report of the Perinatal and Maternal Mortality Review Committee | Te Pūrongo ā-Tau Tekau mā Ono o te Komiti Arotake Mate Pēpi, Mate Whaea Hoki
  Resource | Published: 30 Jun 2024

  The Sixteenth Annual Report of the Perinatal and Maternal Mortality Review Committee | Te Pūrongo ā-Tau Tekau mā Ono o te Komiti Arotake Mate Pēpi, Mate Whaea Hoki.

  Mortality Review
• Patient-reported outcome measures in New Zealand: Results from the adult primary care patient experience survey
  Resource | Published: 19 Feb 2026

  This is our the first national report on patient‑reported outcome measures (PROMs) in New Zealand. It outlines how PROMs are being implemented and presents results from two measures.

  Patient experience
• Surgery and risk in New Zealand
  Resource | Published: 25 Jun 2026
  Mortality Review
• Adult primary care patient experience survey: PHO guide to getting started
  Resource | Published: 20 Jun 2022

  A guide for primary health organisations (PHOs) about getting started with the adult primary care patient experience survey.

  Health Quality Intelligence Patient experience
• Presentations from the all-of-Commission consumer's forum
  Resource | Published: 18 Nov 2021

  On 22 May 2019, the Health Quality & Safety Commission's Partners-in-Care programme held an all-of-Commission consumer forum.

• World Hand Hygiene Day 2021 resources
  Resource | Published: 18 Nov 2021

  Resources to support the World Health Organization's 2020 World Hand Hygiene Day including posters, social media graphics and email signatures

  Infection prevention and control Hand hygiene
• The path of making things right
  General page

  Trauma services, community rehabilitation and kaupapa Māori providers are taking part in a quality improvement project focused on strengthening post-acute rehabilitation and support for patients (tūroro) with major trauma.

• Home and community support services experience survey
  General page

  The national home and community support services experience survey collects and measures feedback about people’s experiences of their home and community support services for quality improvement.

• Publications
  General page

  This page contains links to reports, journal articles and other publications related to the patient experience surveys.