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Presentations and videos from Patient deterioration New Zealand: current state and future developments
Presentations and videos from the Health Quality & Safety Commission's two-day conference Patient deterioration New Zealand: current state and future developments.
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Reducing harm
We monitor the success of previous improvement programmes through changes in practice and reduction in harm.
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Consumer health forum Aotearoa
A forum for consumers and whānau to have a voice at every level of the health system.
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Webinar: Equitable approaches to gout management – latest research and evidence
Recording of Health Quality & Safety Commission webinar about equitable approaches to gout management in Aotearoa New Zealand 1 July 2020
- Making a complaint
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Primary care patient experience survey: Foundation standard / Cornerstone accreditation
A summary of the foundation standard / Cornerstone accreditation for general practices participating in the primary care patient experience survey.
- First annual update on increasing transparency in New Zealand health care
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New Zealand patient experience survey programme refresh 2019/20
This document describes the process the Health Quality & Safety Commission (the Commission) and its contracted provider, Ipsos, undertook in 2019/20 to review and refresh the New Zealand patient experience survey programme.
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SSI webinar 1: Case for change
Presentations from the first SSI webinar - the case for change.
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A window on quality 2024: Turbulence, quality and the future
Window 2024