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Statement of Performance Expectations 2024/25 (updated)
The Statement of Performance Expectations for Te Tāhū Hauora Health Quality & Safety Commission for the period 1 July 2024 to 30 June 2025.
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Variation and improving services: case studies and key questions
The Health Quality & Safety Commission’s Atlas of Healthcare Variation (the Atlas) is a starting point for analysing variation in a local area, and for developing service improvement activities to address variation.
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Variation and improving services: analysing and interpreting variation
The Health Quality & Safety Commission’s Atlas of Healthcare Variation (the Atlas) is a starting point for analysing variation in a local area, and for developing service improvement activities to address variation.
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Falls
Reducing harm from falls was a national programme led by the Health Quality & Safety Commission, working in partnership with a wide range of stakeholder organisations, from 2012–13 until 2017–18.
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Measuring culturally safe care through the patient experience surveys
Two documents describing the process followed by the Commission to identify key concepts and develop questions to measure patient experience of culturally safe care in the New Zealand patient experience surveys.
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Adult hospital patient experience surveys (inpatient and outpatient)
Our national adult hospital patient experience surveys collect and measure patient feedback on health care for quality improvement.
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Webinar recording: Doing things differently
Recording of the webinar 'Doing things differently' held by the Perinatal and Maternal Mortality Review Committee on 23 February 2021, to present data from its 14th annual report.
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Presentations from the Surgical Site Infection Improvement Programme champions meetings
Presentations from the Surgical Site Infection Improvement Programme champions meetings are available to download on this page.
- Skin tears (Frailty care guides 2023)
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New Zealand patient experience survey programme refresh 2019/20
This document describes the process the Health Quality & Safety Commission (the Commission) and its contracted provider, Ipsos, undertook in 2019/20 to review and refresh the New Zealand patient experience survey programme.