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Representing the consumer voice in an adverse event review
Sheila from Te Pukaea (Whanganui DHB's consumer council) talks about her experience as an independent consumer representative on adverse event review panels.
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Helen McKernan discusses mother's hospital treatment
Helen McKernan talks about her mother’s death, following a hospital medication error. Helen's mother was given the wrong medication for four days because of a chart mix up and inadequate checking.
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Looking after Māori in hospital
This video, part of a series, is of Māori whānau telling their stories about engaging with health care services.
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He maungarongo ki ngā iwi: Envisioning a restorative health system in Aotearoa New Zealand
This framework supports the health and disability sector to mitigate and respond to health care harm in Aotearoa New Zealand.
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Co-design case study: Susanne Cummings
Susanne Cummings is a senior peer support worker at Vaka Tautua. She explains what it was like working in a co-design project with Te Ara Pae Trust.
- Factsheet: Capabilities for recognising and responding to acute deterioration in hospital
- Video: Introducing the safe use of opioids collaborative
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Video: Surgical safety checklist (summary version, 4min 03sec)
This is a summary version of the Commission's video on effective use of the World Health Organization's surgical safety checklist.
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Penina's story — lead maternity care midwife
Penina has been a lead maternity care midwife for over 20 years. She says when a Pacific person comes to her, they expect she will understand how to best care for them without them having to spell it out.
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Video: Surgical safety checklist (full length, 10min 58sec)
A video from the Commission outlining the use of the World Health Organization's surgical safety checklist.