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Video: Ron Paterson shares personal experience of great hospital care
Ron Paterson is a former Health and Disability Commissioner. Ron and his family had an experience of great care when Ron's father, Ian, was taken to Middlemore Hospital after a major heart attack.
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Section 2.1: Guidance and support for co-designing with consumers, whānau and communities
On 25 August 2022, the code of expectations for health entities’ engagement with consumers and whānau was officially launched at Parliament. In this first of a six-part series, we look at one aspect of the code in more detail and offer some tips on
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New Zealand Health and Disability System Safety Strategy
Improving the quality and safety of care.
- COVID-19 care in the community system learning opportunities | KŌWHEORI-19 he whai wāhi hei ako pūnaha manaaki i te hapori
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#O2TheFix toolkit
Tools developed by Waitematā DHB to encourage the safer prescribing and the best practice use of oxygen therapy, to reduce harm to patients.
- National patient experience survey: Results for patients treated in May 2016
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Information flyers for home and community support services experience survey
These information flyers can be given to people receiving home and community support services to promote and raise awareness about the survey. They are available in a range of languages.
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Aged residential care
We support the aged residential care (ARC) sector through strong stakeholder relationships to build a culture of continuous learning and development and ultimately improve residents’ experience of care.
- Project start-up
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Safer use of anticoagulants
We worked with the health care sector to develop a national anticoagulation stewardship programme, promoting safe, high-quality patient care by improving the use of anticoagulants within health care settings.