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• New Zealand adult primary care patient experience survey questionnaire
  Resource | Published: 12 May 2026

  This document is a copy of the adult primary care patient experience survey questionnaire.

  Patient experience
• Further reading, articles and resources of interest
  General page
• 'You said, we did' posters for patient experience and HCSS surveys
  Resource | Published: 12 Dec 2024

  This poster can be filled out and used to let people know the changes your service is incorporating as a result of feedback collected by the home and community support services experience survey.

  Patient experience
• I love music
  General page
• Jane’s story – the unseen impact of developing an infection after surgery
  Resource | Published: 22 Aug 2023

  Jane (not her real name) shares her personal story of developing a healthcare-associated infection to highlight the impact of these on patients and their whānau.

  Infection prevention and control Consumer
• Circumstances surrounding drowning in those under 25 in New Zealand (1980-2002)
  Resource | Published: 18 Nov 2021

  A report describing the epidemiology of drowning in 0-24 year olds in New Zealand to identify where appropriate interventions might decrease child and youth mortality.

  Mortality Review Child & Youth Mortality Review
• Presentations from the webinar: Preventing and managing skin problems in the residential care setting
  Resource | Published: 23 Nov 2023

  On 15 November 2023, Te Tāhū Hauora Health Quality & Safety Commission held a webinar about preventing and managing skin problems in the residential care setting. TCopies of the two main presentations can be downloaded from this page.

  Aged residential care Infection prevention and control
• Always Report and Review list 2021–22
  Resource | Published: 28 Feb 2022

  The Always Report and Review list is a subset of adverse events that health providers should report and review in the same way as SAC 1 and 2 rated events, irrespective of whether or not there was harm to the consumer.

  Harm (adverse) events
• Antimicrobial Stewardship in New Zealand
  Resource | Published: 19 Nov 2021

  Interviews involving experts from across the health sector were conducted in April and May 2013 to investigate the context and recommendations for antimicrobial stewardship (AMS) in New Zealand.

  Infection prevention and control
• The measurement of New Zealand health care
  Resource | Published: May 2015

  Hamblin R, Bohm G, Gerard C, Shuker C, Wilson J, Merry A
  New Zealand Medical Journal