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Adult primary care patient experience survey: videos for in-clinic waiting room
General practices taking part in the patient experience survey can now show a video in their clinic waiting room that talks about what the survey is and encourages patients to participate.
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Medication Reconciliation in the Hospital: What, Why, Where, When, Who and How?
Authors from the University of Toronto take a closer look at the key questions of medicine reconciliation in this Healthcare Quarterly article
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The co-design process
Co-design is how we partner to design a higher quality and safer health system. Watch this 1-minute animation to learn more.
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Creating a driver diagram
This video provided by the IHI, helps us to understand how we use the driver diagram concept as a tool to describe the system within which we undertake quality improvement activity.
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Vital sign charts and early warning systems: A scoping literature review
Adapt Research, on behalf of Te Tāhū Hauora Health Quality & Safety Commission has undertaken a scoping review of recent literature in 2024 to ensure the national adult and maternity vital signs charts remain aligned to best practice.
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Using REACH, a new modelling and forecasting tool, to understand the delay and backlog effects of COVID-19 on New Zealand's health system.
McBride P, Hoang T, Hamblin R, Li Y, Shuker C, Wilson J, Bramley D
New Zealand Medical Journal -
Surgical briefing brochure
A five-minute team briefing before starting the day’s surgical list reduces patient harm. This brochure answers the most commonly asked questions about introducing a start-of-list briefing.
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Quality and Safety Markers
Quality and Safety Markers (QSMs) show whether key safety actions are being taken in health care and how they affect patient harm. They help us track processes and outcomes to understand good practice and where improvement is needed.
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Strengthening Consumer and Whānau Engagement in health
This free webinar offers a practical introduction to consumer and whānau engagement, what it is, why it matters for our health system, who it applies to, and how it can be implemented effectively.
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National mortality review focus areas
The Commission has appointed subject matter experts for their specialist knowledge across workstream areas. Workstream areas change from time to time and other subject matter experts appointed.