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National survey supports quality improvement for home and community support services
The Home and Community Support Services (HCSS) experience survey results give important insights into what is working well and where improvements can be made
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Deterioration Early Warning System (DEWS) recommended for use in aged residential care
A feasibility study supports the use of a new early warning system to help staff working in aged residential care (ARC) recognise when a resident may be getting acutely unwell and respond early.
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Patient deterioration
The goal of this Atlas domain is to identify whether there is wide variation in rates of patient deterioration, which may highlight areas for further local investigation and improvement.
- Community use of antibiotics
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Executive summary: A window on quality 2021 (Part 1)
This year’s A window on quality 2021 explores the secondary impacts of our response on selected aspects of the functioning of our health system so we can learn from that experience and shape resilient system responses in the future.
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Patient experience surveys are vital in the twenty-first century: let’s put some myths to rest
Gerard C, O’Brien I, Shuker C, Swanson J, Hamblin R
New Zealand Medical Journal -
Patient experience survey – Proof of concept evaluation
This document is an evaluation of the proof of concept work for the patient experience survey.
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Principles for engaging consumers and whānau in mental health and addiction adverse event reviews
This information is provided for mental health and addiction (MHA) services. It is intended to guide adverse event review facilitators on the principles of engaging with consumers and their whānau affected by an adverse event and to complement...
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Home and community support services experience survey information
Your views can help improve local home and community support services
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Executive summary: A window on quality 2022 (Part 2)
In this report, we use perspectives from respondents in the health and disability sector and hard data to continue important lines of enquiry we began in A window on quality 2021: COVID-19 and its impacts on our broader health system (Part 1).