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Pono consumer story: Haki Davis
Haki Davis shares his experience of seclusion in Aotearoa New Zealand as part of the Health Quality & Safety Commission's Pono consumer stories project.
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Pono consumer story: Jenny Fenwick
Jenny Fenwick shares her experience of seclusion in Aotearoa New Zealand as part of the Health Quality & Safety Commission's Pono consumer stories project.
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Hand Hygiene New Zealand Implementation Guidelines 2013
This document provides a practical guide to implementing the Hand Hygiene New Zealand programme within DHBs in New Zealand.
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Mental health and addiction quality improvement programme evaluation 2023
An evaluation of the mental health and addiction quality improvement programme, undertaken by social research company Litmus in late 2023.
- Prevention quality indicators
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Webinar: Men who use violence
The Family Violence Death Review Committee held a webinar in partnership with the New Zealand Family Violence Clearinghouse to present the findings of the FVRDC Sixth Report 'Men who use violence'.
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Measuring culturally safe care through the patient experience surveys
Two documents describing the process followed by the Commission to identify key concepts and develop questions to measure patient experience of culturally safe care in the New Zealand patient experience surveys.
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Te Mauri The Life Force I Rangatahi suicide report
This report asks why rangatahi, compared with non-Māori young people, have higher rates of death by suicide and what Aotearoa New Zealand is doing, and what else we could do, to prevent rangatahi from taking their lives by suicide.
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Co-designing with consumers, whānau and communities
This page has information, resources and practical advice about engagement and co-design to support implementation of the code of expectations for health entities' engagement with consumers and whānau.
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Harm (adverse) event submission portal
Use this portal to report and manage harm (adverse) events, as part of the Healing, Learning and Improving from Harm policy. You can complete Part A and Part B sections, edit and review, and download your data.