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Face masks, vision, and risk of falls
An article from the British Medical Journal with useful tips for mitigating the risk of falls in older people, while wearing a face mask.
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Partners in Care co-design programme: Participant feedback report
The report below contains a summary of feedback from participants in the Health Quality & Safety Commission’s 2020/21 co-design in primary care programme.
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What is the code of expectations and are we achieving what’s required?
Discover why partnering with consumers is essential for effective collaboration, as explained by Mary Schnackenberg, a disability advocate and consumer, in this insightful interview.
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Patient, family and whānau escalation process case for change
The case for change for a patient, family and whānau escalation process which forms part of the Health Quality & Safety Commission's patient deterioration programme.
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Publications
This page contains links to reports, journal articles and other publications related to the patient experience surveys.
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Hand hygiene patient stories
Hand Hygiene New Zealand promotional resource: Patient stories.
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Improving equity through partnership and collaboration
This page has information, resources and practical advice on improving equity through partnership and collaboration to support implementation of the code of expectations for health entities' engagement with consumers and whānau.
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Ō Mātou Reo: Our Voices
Putting consumers, whānau and communities at the heart of conversations about our health system in New Zealand.
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Annual Report 2019/20
The Commission's annual report for the period 1 July 2019 to 30 June 2020 is available to download below.
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Annual Report 2017/18
The Commission's annual report for the period 1 July 2017 to 30 June 2018 is available to download below.