Publications

Survey findings

2022

• A window on quality 2022 (Part 2) | Whakarāpopototanga matua: He tirohanga kounga 2022 (Wāhanga 2)
• The health care experience of disabled people during COVID-19: Summary of findings from the COVID-19 patient experience survey
• Key findings from the adult hospital inpatient experience survey: February 2022
• Key findings from the adult primary care patient experience survey: February 2022

2021

• A window on quality 2021: COVID-19 and impacts on our broader health system – Part 1 | He tirohanga kounga 2021: me ngā pānga ki te pūnaha hauora whānui – Wāhanga 1
• Bula Sautu – A window on quality 2021: Pacific health in the year of COVID-19 | Bula Sautu – He mata kounga 2021: Hauora Pasifika i te tau COVID-19. 9th December, 2021

2020

• Adult hospital patient experience survey: What have we learned from 5 years’ results?
• Adult primary care patient experience survey 2019: A review of responses in the general practice module and suggestions for the future

2019

• A window on the quality of Aotearoa New Zealand’s health care 2019 – a view on Māori health equity | He matapihi ki te kounga o ngā manaakitanga ā-hauora o Aotearoa 2019 – he tirohanga ki te ōritenga hauora o te Māori
• Open Book: Dispensing errors: Learning from the national primary care patient experience survey (Jan 2019)

2018

• A window on the quality of New Zealand's health care 2018

2017

• A window on the quality of New Zealand's health care 2017

2015

• A window on the quality of New Zealand's health care 2015

Quality improvement

• From PES to PDSA – Workbook: Using adult hospital inpatient experience survey data for quality improvement
• From PES to PDSA – Workbook: Using adult primary care patient experience survey data for quality improvement
• Co-designing nudges: Phase two of raising the bar on the national adult inpatient experience survey
• Raising the bar on the national patient experience survey: phase one

Survey methodology and information

The survey methodology and information page contains information about our patient experience surveys including their development, methodology, measurement and review.