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Results of the all-of-Commission consumer forum survey
The Health Quality & Safety Commission’s Partners in Care team held an all-of-Commission consumer forum in May 2019.
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Patients' experience of using hospital services: An analysis of trends in inpatient surveys in NHS acute trusts in England, 2005–13
This report from The King's Fund provides an analysis of trends in inpatient surveys in NHS acute trusts in England from 2005–13.
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Fatality rate from major trauma continues to decline
The Trauma National Clinical Network annual report for 2023/24 shows the lowest fatality rate for major trauma since the New Zealand trauma system was established in 2012.
- Appropriate use of antibiotics in the management of urinary tract infections
- 2020 evidence base
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Aotearoa Patient Safety Day 2023
Aotearoa Patient Safety Day | Te Rā Haumaru Tūroro o Aotearoa was observed on 17 November 2023.
- Our social media moderation practices
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Adverse events exception reporting 2020/21: Thematic analysis involving always report and review events
This thematic analysis reviewed all wrong consumer and wrong site always review and report events, reported to Te Tāhū Hauora Health Quality & Safety Commission by district health boards between 1 July 2017 and 30 June 2021.
- Tools and guidance
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Code of expectations for health entities' engagement with consumers and whānau [web version]
The code of expectations for health entities’ engagement with consumers and whānau sets the expectations for how health entities must work with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.