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Consumer and whānau engagement case studies
These case studies are examples of how health organisations and community groups are putting the Code of expectations into practice to strengthen consumer engagement.
- Engage stakeholders
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Measurement guidance – recognition and response systems
This measurement guidance will support hospitals to implement their recognition and response system, monitor progress, and identify areas for continuous quality improvement.
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Te Whatu Ora Southern case study: Te Ara Mārama – Improving transition of care to the community for Māori trauma patients
This project, Te Ara Mārama, aimed to encourage collaboration between community health providers and inpatient rehabilitation services to support Māori trauma patients in their transition from inpatient to community care.
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Consumer and whānau engagement quality and safety marker
A framework to measure what successful consumer, whānau and community engagement looks like and how it improves the quality and safety of services.
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About us
Learn more about who we are and what we do.
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Opioids
The opioids domain of the Atlas of Healthcare Variation gives an overview on the dispensing of opioids by demographics and health district to identify areas of wide variation.
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Patient deterioration and recognition and response systems: factsheets for hospital executives and senior clinicians
These factsheets describe the patient deterioration recognition and response systems. There is a factsheet for senior clinicians and another for hospital executives.
- News and events
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Leadership and capability
Our quality improvement science education and training courses provide skills to address local improvement challenges, and build our ability to draw on what is available nationally.