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- Care during the last days of life (palliative care) (Frailty care guides 2023)
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Always Report and Review list 2021–22
The Always Report and Review list is a subset of adverse events that health providers should report and review in the same way as SAC 1 and 2 rated events, irrespective of whether or not there was harm to the consumer.
- Delirium (Frailty care guides 2023)
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Adverse events exception reporting
These documents summarise adverse event exception reporting for the 2020/21 and 2021/22 financial years.
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Ordering hospital and primary care patient experience survey resources
Copies of our hospital and primary care patient experience survey flyers and posters can be ordered for your practice or health care facility free of charge. Fill in the form on this page and we will send out your requested quantities.
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Adult primary care patient experience survey – have your say
We want to know about your experiences with doctors, nurses and other staff at your general practice or community health clinic. Your valuable feedback will be used to help improve the quality of care, patient safety and access to health services.
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Executive summary: A window on quality 2022 (Part 2)
In this report, we use perspectives from respondents in the health and disability sector and hard data to continue important lines of enquiry we began in A window on quality 2021: COVID-19 and its impacts on our broader health system (Part 1).
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Standards for palliative care (Fourth Edition) 2019
Hospice New Zealand launched the Standards for Palliative Care (Fourth Edition) 2019 after an extensive consultation and review process involving all hospices services in New Zealand.
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Summary of inaugural consumer health forum Aotearoa and participant feedback
The Commission hosted the inaugural consumer health forum Aotearoa over two sessions on 24 November 2021. A total of 108 people took part.
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Aotearoa New Zealand Tall Man lettering list (October 2023)
The Aotearoa New Zealand Tall Man lettering list (updated October 2023) includes look-alike, sound-alike medicine names that have been predicted to pose the greatest risk to patient safety.