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Ordering hospital and primary care patient experience survey resources
Copies of our hospital and primary care patient experience survey flyers and posters can be ordered for your practice or health care facility free of charge. Fill in the form on this page and we will send out your requested quantities.
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Fourth annual update on increasing transparency in Aotearoa New Zealand health care
This is the fourth annual update as required by the Ombudsman from the Ministry of Health and the Health Quality & Safety Commission (the Commission) on the sector’s progress towards increasing transparency of health data in New Zealand by June 2021.
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Adult primary care patient experience survey: videos for in-clinic waiting room
General practices taking part in the patient experience survey can now show a video in their clinic waiting room that talks about what the survey is and encourages patients to participate.
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Consumers share why they got involved in the consumer health forum Aotearoa
A forum for consumers and whānau to have a voice at every level of the health system.
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Co-design explained in 30 seconds with Susanne Cummings from Vaka Tautua
Susanne Cummings is a senior peer support worker at Vaka Tautua. She explains what co-design is in 30 seconds.
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Video: Ron Paterson shares personal experience of great hospital care
Ron Paterson is a former Health and Disability Commissioner. Ron and his family had an experience of great care when Ron's father, Ian, was taken to Middlemore Hospital after a major heart attack.
- Te Kāhui Mahi Ngātahi | Consumer Advisory Group terms of reference
- Topic 1 – Falls in older people: the impacts
- Topic 10 – An integrated approach to falls in older people: what part can you play?
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Aged residential care analysis of harm (adverse) events 2024/2025
Analysis of aged residential care reporting of serious harm events during 2024/25. Considers reported harms and learning opportunities identified through harm event reviews. Highlights opportunities for system-focused learning and wider reporting.