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Patient experience survey core question handbook
This handbook explains the purpose of the patient experience survey core question set and how it fits within the national survey questionnaires. It also outlines some issues to consider when using the set in your own local data collection activities.
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Quality and safety markers – enabling equity monitoring: Privacy impact assessment report
This privacy impact assessment aims to help us better monitor health equity as a key aspect of quality.
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CYMRC poster 'Recommendations and actions – attributes most associated with system improvement'
Poster by Nick Baker and Brandy Griffin (CYMRC): Recommendations and actions – attributes most associated with system improvement. (Highly commended at APAC Forum 2015.)
- Healing, learning and improving from harm: National adverse events policy 2023
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Communications toolkit for the home and community support services experience survey
This toolkit is a guide on promoting the 2025 home and community support services experience survey to raise awareness and encourage people to take part.
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Home and community support services experience survey: Privacy impact assessment report
This report addresses the impact that the survey may have on individual privacy, and outlines steps taken to assess and minimise potential areas of risk along with compliance with the information privacy principles.
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Aotearoa Patient Safety Day 2022
Te Rā Haumaru Tūroro o Aotearoa | Aotearoa Patient Safety Day 2022 was observed on 17 November.
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Recovering from a hip fracture
The Commission has helped to develop a hip fracture recovery information booklet to meet the needs of the population in New Zealand.
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Our voices | ō mātou reo attendee evaluation report
To enhance the quality of future consumer health forum Aotearoa events, He Hoa Tiaki | Partners in Care conducted a survey of people who attended the Our voices | ō mātou reo event. This is a summary of their feedback.
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National survey supports quality improvement for home and community support services
The Home and Community Support Services (HCSS) experience survey results give important insights into what is working well and where improvements can be made