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Patient experience survey core question handbook
This handbook explains the purpose of the patient experience survey core question set and how it fits within the national survey questionnaires. It also outlines some issues to consider when using the set in your own local data collection activities.
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Co-design case study: Susanne Cummings
Susanne Cummings is a senior peer support worker at Vaka Tautua. She explains what it was like working in a co-design project with Te Ara Pae Trust.
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Investment case for the deteriorating patient
This investment case for a quality improvement programme to reduce harm caused by clinical deterioration was prepared for the Health Quality & Safety Commission by Sapere Research group.
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SSI webinar 1: Case for change
Presentations from the first SSI webinar - the case for change.
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Well Child/Tamariki Ora Atlas
The Well Child/Tamariki Ora Atlas is an online tool that gives clinicians, patients and providers a clear overview of how early childhood health services work for children and their families.
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Dave’s story
Dave Churchman and his wife Diane share their story of life for Dave after his diagnosis of cancer.
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Three steps to meeting health literacy needs | Ngā toru hīkoi e mōhiotia ai te hauora
Our new guide for health care professionals provides a process for you to follow with every person in every health care discussion.
- Enduring power of attorney (EPoA) | Mana mauroa ā-rōia (Frailty care guides 2023)
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Using survey data for quality improvement
Use patient experience survey data to improve care. Access tools and guides to support quality improvement and co-designed service changes.
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Measurement and governance for sepsis
Guidance to support ongoing monitoring, quality improvement and governance of sepsis care