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Consumer opportunities
Read more about the current open opportunities for consumers to get involved.
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Hand Hygiene Australia: online learning packages
Hand Hygiene Australia has launched a new online learning management system on the Hand Hygiene Australia training site.
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Harm (adverse) event submission portal
Use this portal to report and manage harm (adverse) events, as part of the Healing, Learning and Improving from Harm policy. You can complete Part A and Part B sections, edit and review, and download your data.
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Reducing opioid-related harm and building quality improvement capability in New Zealand: a national formative collaborative
This poster 'Reducing opioid-related harm and building quality improvement capability in New Zealand: a national formative collaborative' was presented at the IHI's 28th annual national forum on quality improvement in health care.
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Principles for engaging consumers and whānau in mental health and addiction adverse event reviews
This information is provided for mental health and addiction (MHA) services. It is intended to guide adverse event review facilitators on the principles of engaging with consumers and their whānau affected by an adverse event and to complement...
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Collaborating for quality: A framework for clinical governance
This guidance document sets out a high-level framework for clinical governance in health services in Aotearoa New Zealand.
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2024/25 Health and disability sector harm (adverse) events infographic
An annual infographic summary of harm (adverse) events reported across New Zealand's health sector in 2024/25. Highlighting most frequent sources of harm by various health services and ethnicity and opportunities for system learning and improvement.
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Seventh Annual Report of the Perinatal and Maternal Mortality Review Committee
This is the seventh annual report of the Perinatal and Maternal Mortality Review Committee (PMMRC). The aim of this committee is to identify areas in maternity and newborn care where improvements could be made.
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Sixth Annual Report of the Perinatal and Maternal Mortality Review Committee
This is the sixth annual report of the Perinatal and Maternal Mortality Review Committee (PMMRC). The aim of this committee is to identify areas in maternity and newborn care where improvements could be made.
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Open4Results – June 2017
Open4Results is a six-monthly report on the harm prevented, and money saved, in areas the Health Quality & Safety Commission focuses on or raises awareness about.