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Co-designing with consumers, whānau and communities
This page has information, resources and practical advice about engagement and co-design to support implementation of the code of expectations for health entities' engagement with consumers and whānau.
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Been invited to take part?
This page is for anyone who has received an invitation to take part in one of our patient experience surveys. Patient feedback can shape the health system and the future of health care. Your views are important to us.
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Using survey data for quality improvement
Use patient experience survey data to improve care. Access tools and guides to support quality improvement and co-designed service changes.
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New resources to help health care workers stay alert for sepsis
In the lead up to World Sepsis Day (13 September) we've published a suite of new resources to help health workers in hospitals identify and treat sepsis early.
- Webinar recording: Launch of the 2023 Frailty care guides
- Topic 7 – Why hip fracture prevention and care matter
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Measuring culturally safe care through the patient experience surveys
Two documents describing the process followed by the Commission to identify key concepts and develop questions to measure patient experience of culturally safe care in the New Zealand patient experience surveys.
- Patient Safety Week 2019 | Understanding bias in health care
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Australian and New Zealand Hip Fracture Registry Annual Report
Read the latest Australian and New Zealand Hip Fracture Registry annual report, including performance against the Hip Fracture Clinical Care Standard and other measures of quality hip fracture care.
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OIA Responses
Proactively released responses to Official Information Act requests.