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Executive summary: A window on quality 2022 (Part 2)
In this report, we use perspectives from respondents in the health and disability sector and hard data to continue important lines of enquiry we began in A window on quality 2021: COVID-19 and its impacts on our broader health system (Part 1).
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A window on quality 2022 (Part 2)
In this report, we use perspectives from respondents in the health and disability sector and hard data to continue important lines of enquiry we began in A window on quality 2021: COVID-19 and its impacts on our broader health system (Part 1).
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Video: Communicating with Māori in a health setting
Lana Bartlett describes her family's experiences communicating with health care staff during her father's stay in hospital.
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Hand Hygiene New Zealand communication toolkit
The hand hygiene communication toolkit provides district health board staff with a range of ideas and guidance to promote hand hygiene and to engage health care workers to improve their practice.
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Aotearoa Patient Safety Day
Aotearoa Patient Safety Day, celebrated each November, is a commitment to consumers, whānau and healthcare workers that our health services strive to provide the best and safest care possible, every time.
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Results of the all-of-Commission consumer forum survey
The Health Quality & Safety Commission’s Partners in Care team held an all-of-Commission consumer forum in May 2019.
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Presentations from the all-of-Commission consumer's forum
On 22 May 2019, the Health Quality & Safety Commission's Partners-in-Care programme held an all-of-Commission consumer forum.
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Mental health and addiction severity assessment code (SAC) examples 2024
Mental health and addiction Severity Assessment Code (SAC) examples for adverse event reporting.
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Hand Hygiene New Zealand education toolkit
The Hand Hygiene New Zealand education toolkit has been developed to provide district health board hand hygiene coordinators, champions and others, with a range of ideas and activities for delivering hand hygiene education to health care workers.
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Te Whatu Ora Counties Manukau case study: Improving the accuracy of post-traumatic amnesia assessments
Te Whatu Ora Counties Manukau has long had a process in place to screen for post-traumatic amnesia following suspected traumatic brain injury. However, inaccuracies in the way the assessments were performed increased the risk of missing diagnoses.